Kiss your bank teller goodbye

Artificial intelligence (AI) will become the primary way banks interact with their customers within the next three years, according to three-quarters of bankers surveyed by consultancy Accenture (ACN.N) in a new report.

Four in five bankers believe AI will “revolutionize” the way in which banks gather information as well as how they interact with their clients, said the Accenture Banking Technology Vision 2017 report, which surveyed more than 600 top bankers and also consulted tech industry experts and academics.

Artificial intelligence — the technology behind driverless cars, drones and voice recognition software — is seen by the financial world as a key technology which, along with other “fintech” innovations such as blockchain, will change the face of banking in the coming years.

continue http://nypost.com/2017/03/28/kiss-your-bank-teller-goodbye/

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